Booking & cancellation
Every reservation at Adago Stay is non-refundable. A reservation is confirmed after the full stay amount has been paid by the deadline stated during booking.
Failure to pay the full amount within the agreed time may result in cancellation of the reservation.
Once the reservation is confirmed, the amount paid is not refundable in case of cancellation, a shortened stay or a no-show.
Changing the stay dates is possible only after prior agreement with the owner and subject to apartment availability.
By making a reservation, the Guest confirms that they have read the House Rules and the Booking and Cancellation Terms, and accepts their content. Reserving an apartment means acceptance of the applicable rules of stay, payment, cancellation and liability set out in these terms.
Information before contracting
The website form is an enquiry only. A booking becomes binding after Adago Stay confirms availability, the total price, taxes and fees, payment method and stay terms on a durable medium such as email.
Complaints may be sent to adagostay@gmail.com. A response will be provided within the period required by law, normally no later than 14 days.
For accommodation contracted for a specific date or period, the statutory consumer withdrawal right does not apply under Article 38(1)(12) of the Polish Consumer Rights Act. This does not limit the agreed cancellation terms above.